3650HQ started as an internal tool for a support team drowning in WhatsApp, Instagram, and email: three logins, three unread counts, and no idea who had already answered what. We rebuilt it as a product because every small team we talked to had the exact same problem.
Most inbox tools are built for enterprises with dedicated ops teams to configure them. We're building for the other 90%: the five-person support desk, the founder still answering DMs at 11pm, the agency running client accounts across a dozen channels. They don't need automations they'll never touch or seats they'll never fill. They need every message in one place, fast, today.
So we run pay-as-you-go instead of per-seat pricing, we ship real-time sync instead of a "refresh" button, and every feature we build has to survive one test: does it make replying to a real customer faster, right now.
3650HQ is built by a small distributed team of engineers and support-industry veterans, on Cloudflare's edge network so real-time sync stays fast wherever your customers are. We're not hiring at the moment, but we're growing.
Connect a channel and try the real inbox: 50 credits free, no credit card.