Every message. Every channelOne real-time inbox

3650HQ brings WhatsApp, Instagram, Messenger, and every email account together in a single live inbox, so your team replies faster, reaches out proactively, and never loses a customer in the shuffle.

Start free, 50 credits includedSee it in action

No credit card to start · Connect your first channel in minutes

Channels
All12
WhatsApp5
Instagram3
Messenger2
Gmail2
Inbox
Alex Chen
Priya R.
Marcus T.
WAlex Chen
LIVE
Reply to Alex…
Connects the channels your customers actually use
WhatsApp Business
Instagram DMs
Facebook Messenger
Gmail
IMAP / SMTP
TikTokSOON
TelegramSOON

Your customers are everywhere. Your team is drowning

Messages pour in across WhatsApp, Instagram, Messenger, and email. Agents tab between apps, replies slip through the cracks, and nobody knows who already answered. The tools multiply, the response times get worse.

Scattered
Six apps, six logins, zero shared view.
Slow
Customers wait while messages sit unseen in someone else's inbox.
Blind
No idea who's handling what, or how fast you're really responding.
Core value

One workspace. Every conversation. Fully in sync

Unified inbox
WhatsApp, Instagram, Messenger, Gmail, and custom mailboxes in one triage queue, filtered by channel, status, and unread.
Real-time by default
New messages land in under half a second over a live connection, no refreshing, no polling delay.
Reply anywhere
Answer any channel from one composer. Delivery status is tracked; failed sends flag for a one-click retry or reconnect.
Unified contact history
When the same customer reaches you by email and DM, 3650HQ links them, so you see the whole relationship, not fragments.
Rich media, handled
Inbound images, audio, video, and documents are captured and previewed inline, stored securely, not left as dead "[attachment]" placeholders.
Quick-reply templates
Save your best answers with variables and fire them across any channel in a click.
More channels landing soon: TikTok and Telegram are next.COMING SOON
Every channel, genuinely unified

Stop app-switching. Start answering.

Connect Gmail or any IMAP/SMTP mailbox, plug in WhatsApp Business, and link your Facebook Page and Instagram business account, then work every one of them from the same three-column inbox. Channel filters and live unread counts keep the whole team on the same page.

All channels12 unread
WhatsApp Business5
Instagram DMs3
Messenger2
Gmail & IMAP/SMTP2
AGENT — DANA
Waiting for new messages…
AGENT — KOFI
Waiting for new messages…
Real-time, not eventually

The moment a message arrives, it's on screen.

A live edge connection pushes new messages to every agent viewing a thread in under 500ms, so two people never answer the same customer, and nobody's staring at a stale inbox. If a connection drops, it heals itself automatically.

Read the voice note. Skip the playback.

WhatsApp voice notes, instantly readable.

When a customer sends a voice note, 3650HQ transcribes it automatically. A clean, formatted transcript drops into an accordion right under the audio player, so your agent reads the tracking number instead of scrubbing three minutes of audio. Customer spoke another language? One tap translates it into yours.

W
Alex Chen
▶
0:42
▾ TranscriptTranslate
"Hi, it's Alex again, just checking on the tracking number for order 4471, it still shows processing on my end."
Know how you're really doing

Response times you can actually see.

Track average first-response time, inbound volume over the last 7 days, and your 30-day resolution rate, each with a trend against the prior period. No spreadsheet exports, no guesswork.

Avg first response
4m 12s
▼ 18% vs last period
Inbound (7d)
0
▲ 9% vs last period
30-day resolution
0%
▲ 3pt vs last period

Enterprise-grade, without the enterprise headache

Encrypted at rest
Every access token and message body is sealed with AES-256-GCM. A database dump reveals nothing.
Strict workspace isolation
Each workspace's data is walled off at every layer. One customer's inbox can never leak into another's.
One-click data purge
Delete a workspace and everything under it is revoked and erased in a single, irreversible action. GDPR/CCPA-ready by design.
Role-based access
Owners and agents, invite-code onboarding, verified email required before a workspace goes live.

Pay for the conversations you handle. Nothing else

No per-seat tax, no bloated tiers you'll never use. 3650HQ runs on credits: you start with 50 free, then top up whenever you need more. You're only charged as messages actually flow through your inbox, with lighter rates for email and inbound, and clear rates for outbound messaging, broadcasts, and AI drafting.

1
Start with 50 free credits
the moment you create your workspace.
2
Handle conversations
inbound email is a fraction of a credit; sending across channels costs a few credits each. Every rate is transparent.
3
Top up in a tap
when you're running low, buy a bundle, get back to work.
Starter
500 credits
—
Price set per currency at launch
Best for a solo or small team getting going.
MOST POPULAR
Growth
2,500 credits
—
Price set per currency at launch
For busy teams handling daily volume.
Scale
10,000 credits
—
Price set per currency at launch
For high-volume support and outbound campaigns.

Secure checkout via Flutterwave. Pay in NGN, GHS, KES, ZAR, or USD.

Track your balance and full transaction history any time from your billing page.

Frequently asked

Which channels can I connect?+

WhatsApp Business, Instagram DMs, Facebook Messenger, Gmail, and any mailbox that supports IMAP/SMTP today, with TikTok and Telegram coming soon.

Can I send campaigns, not just replies?+

Yes: run WhatsApp template broadcasts and email drip sequences from your connected accounts, and every reply lands back in your unified inbox as a live thread.

Do voice notes really get transcribed?+

Yes: WhatsApp voice notes are auto-transcribed inline, with one-tap translation when a customer writes in another language.

What does the AI copilot do?+

It summarizes long threads into a pinned TL;DR and drafts context-aware, on-brand replies you can accept with a keystroke.

How fast is "real-time"?+

New messages appear in under half a second, pushed live, no manual refresh.

Do I pay per agent?+

No. You pay per message handled, from a shared credit balance. Add as many teammates as you need.

Is my data secure?+

Tokens and message contents are encrypted at rest with AES-256-GCM, and every workspace is fully isolated.

What happens to my data if I leave?+

Delete your workspace and everything is permanently erased and disconnected from every provider, instantly.

What do I need to start?+

An email address. You get 50 credits free and can connect your first channel in minutes.

Bring every conversation home

Connect your channels, hand your team one inbox, and start replying faster today, on the house, with 50 free credits.

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